How to withdraw your points (from 10,000P)

Conditions (minimum amount and account)

You can request a withdrawal from 10,000P, in units of 1,000P. The amount available is the whole of what remains in your available points (earnings account). Deposits are not subtracted from that amount a second time, but a deposit paid from your earnings account has already left the balance at the moment it was placed.

If a deliverable is past its submission deadline and you have not uploaded it, point withdrawals and Naver Pay conversions may be restricted until you upload it. Check the overdue campaign in My activity.

On the withdrawal screen (/wallet/withdraw) you enter the following.

• The amount to withdraw (P)
• How you want to receive it — bank transfer or Naver Pay Points
• The next two are entered only if you chose bank transfer (choosing Naver Pay Points hides the account and resident registration number fields entirely).
  • Bank or securities firm, account holder name, account number
  • Resident registration number, first 6 and last 7 digits — needed for withholding tax reporting. The account holder name and the resident registration number must match for the withdrawal to proceed, and minors need a parent's details (account and resident registration number).

The steps

1. On the points screen (/wallet), tap Withdraw points to open the withdrawal screen (/wallet/withdraw).
2. Enter the amount in the ① amount field.
3. Choose bank transfer or Naver Pay Points under ② how to receive it. Until you choose, the button reads "Please choose how to receive it" and cannot be tapped.
4. (Bank transfer) Enter the bank or securities firm, the account holder name and the account number under ③ deposit account.
5. (Bank transfer) Enter the 13 digits of your resident registration number.
6. The amount you receive card calculates the requested amount, 3.3% withholding tax and the net payment automatically (on the right on wide screens, below the amount field on a phone).
7. Tap Request withdrawal. The points are deducted the moment you request it, and you receive a confirmation notification. (If you chose Naver Pay Points, the button reads Receive via Naver Pay instead.)

Choosing Naver Pay Points under ② how to receive it lets you convert your available points into Naver Pay Points straight away, without waiting for the bank payment date on the 10th of the next month (from 10,000P, in units of 1,000P). This route credits the full amount with no deduction, is credited as soon as you request it, and cannot be reversed once converted. Choose whichever of the two suits you.

When the money arrives (bulk payment on the 10th)

Withdrawals are not paid one by one; they are collected and paid together on the 10th of the following month (the next business day if that falls on a weekend or holiday). Everything you request within a given month goes into the same round and is processed together on the 10th of the next month.

Once approved, payment is processed with no intermediate step, and the expected payment date is shown on the withdrawal screen and in the confirmation window.

Cancelling or being declined

• While a request is still pending, you can cancel it yourself from your withdrawal history (/wallet/withdrawals). Cancelling returns the deducted points exactly as they were.
• However, once payment processing has started it cannot be cancelled. The cancel button is replaced by a "preparing payment" note.
• If a request is declined, the deducted points are returned as well.

Tax (3.3%)

Personal withdrawals received by bank transfer are paid net of 3.3% withholding tax. The amount you receive card on the withdrawal screen shows the requested amount, the tax and the net payment in advance. (Naver Pay Points are credited in full with no deduction.) For more on the tax, why the resident registration number is needed, and issuing a certificate of termination, see Withdrawal tax (3.3%).

Points people often get confused about

Q. When are the points deducted? The moment your request is accepted. The actual payment follows in the bulk payment on the 10th of the next month.

Q. Can I request several withdrawals? Yes, you can request several times within the same round (this month). The withdrawal screen shows the number of requests and total amount for the current round. However, once 20 or more requests are waiting to be processed, you cannot make a new one; request again after the existing ones are processed on the next payment date (the 10th of each month).

Q. If I cancel, is the tax not taken either? Correct — cancelling returns the full amount of points deducted at the time of the request.