Registering tracking numbers and checking delivery
한국어How to register the courier and tracking number for a delivery-type campaign and follow progress with automatic tracking.
Shipping after selection
In a delivery-type campaign you select the influencers, ship the products yourself, and register the shipping details (courier plus tracking number) on inlink. You do this in the delivery column of each selected influencer's row under applicant management in the campaign details (/biz/campaigns/[campaign ID]/applicants).
Rows for selected influencers with no tracking number yet show an [Enter tracking] button. It appears only for influencers in a delivery-type campaign whose applicant status is selected, submitted or completed.
Registering the courier and tracking number
- Ship the product.
- Tap [Enter tracking] on that influencer's row in the applicant table.
- In the "tracking details" window, choose the courier from the list (CJ Logistics, Korea Post, Hanjin, Lotte, Logen, Kyungdong, Daesin, Hapdong, Coupang Logistics, Woori) or choose enter manually and type the courier name if it is not listed.
- Enter the tracking number as digits with no hyphens or spaces (fewer than 9 digits is rejected as a mistake).
- Tap [Save] to register it; the influencer receives one shipping notification.
After registration the button becomes [Edit], and you can change and save the courier or tracking number in the same window (editing does not send another notification).
운송장 정보 입력택배사 선택송장번호하이픈·공백 없이 숫자만취소저장
Registering several at once
With many selected influencers, use [Bulk tracking upload from Excel] at the top of the applicant management screen.
- Tap [Download template] to get an Excel file (
[inlink] 송장등록양식_...xlsx) pre-filled with the names and nicknames of selected influencers. You only fill in the courier and tracking number columns. - Upload the completed file with [Upload Excel], or copy the name / courier / tracking number range from your spreadsheet, paste it into the paste box, and tap [Preview].
- The preview table marks each row "OK" or "error" (name not found, duplicate selected name, check the courier, check the tracking number length and so on). If two or more selected influencers share a name, the row is marked as an error so nothing is assigned to the wrong person; register those individually with [Enter tracking].
- Tap [Register N items] and only the rows marked OK are registered at once, each influencer receiving a shipping notification. Up to 1,000 rows can be registered at a time.
Automatic tracking, and what the influencer sees
Registering with a courier chosen from the list connects automatic tracking through the courier's API, updating the delivery status (shipped → in transit → delivered) by itself. The influencer sees the same status plus the courier and tracking number on their screen, and can tap [Track] to go straight to the courier's tracking page.
Couriers entered with "enter manually" are not covered by automatic tracking, so the influencer looks the shipment up themselves using the courier name and tracking number as registered.
Marking a delivery complete
Even if automatic tracking has not updated to "delivered", you can confirm it yourself and mark it manually with the [Mark as delivered] button in the applicant table (the first time you do, the influencer receives one delivery notification).
After that the influencer is treated as having received the product, and the campaign moves on to content production and submission. For reviewing and approving deliverables (and payment, for campaigns with a reward), see Reviewing deliverables, requesting revisions and paying rewards.